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Full job description
Job Title: Remote Account Agent (Entry Level)
Location: Remote (United States)
Employment Type: Full-Time
About the Role
We’re seeking organized and motivated individuals to join our team as Account Agents. In this position, you’ll assist with managing client communication, maintaining account details, and coordinating daily activities. This is an excellent opportunity for individuals who want to build a long-term career in a professional support environment.
Responsibilities
- Support account managers with documentation, scheduling, and follow-up tasks
- Communicate with clients via phone, email, or chat to provide updates and assistance
- Keep client information accurate and up to date in the company CRM systems
- Track account activities and help resolve client inquiries efficiently
- Work closely with internal teams to ensure smooth and timely coordination
Qualifications
- High school diploma or equivalent
- Prior experience in customer service or account assistance is an advantage
- Strong written and verbal communication skills
- Proficiency with CRM, email, spreadsheets, and online collaboration tools
- Detail-oriented, reliable, and capable of multitasking
Benefits
- Paid training and development opportunities
- Health, vision, and dental benefits
- Clear career growth and advancement potential
Competitive entry-level compensation
Job Type: Full-time
Pay: $48,214.00 – $58,064.18 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Remote